Freshroom
Freshroom
Freshroom
Freshroom
Freshroom
Next-Generation Smart AI Grocery Shopping
Next-Generation Smart AI Grocery Shopping
Next-Generation Smart AI Grocery Shopping
Next-Generation Smart AI Grocery Shopping
Next-Generation Smart AI Grocery Shopping
Freshroom is an online AI grocery shopping app, and it's my first UI/UX project. While working in a food delivery startup in the past, I had some ideas to make the grocery shopping experience more enjoyable and efficient. With this project, I aim to bring my ideas to life effectively.
Freshroom is an online AI grocery shopping app, and it's my first UI/UX project. While working in a food delivery startup in the past, I had some ideas to make the grocery shopping experience more enjoyable and efficient. With this project, I aim to bring my ideas to life effectively.
Project Duration
6 weeks (April 2023)
Project Duration
6 weeks (April 2023)
Product
Grocery Shopping
Product
Grocery Shopping
Tools
Tools
Team Members
1
Team Members
1
My Role
Product Designer
UX Research
My Role
Product Designer
UX Research
Device
Desk
Device
Mobile
Freshroom is an online AI grocery shopping app, and it's my first UI/UX project. While working in a food delivery startup in the past, I had some ideas to make the grocery shopping experience more enjoyable and efficient. With this project, I aim to bring my ideas to life effectively.
Project Duration
6 weeks (April 2023)
Product
Grocery Shopping
Tools
Team Members
1
My Role
Product Designer
UX Research
Device
Desk
Device
Mobile
Freshroom is an online AI grocery shopping app, and it's my first UI/UX project. While working in a food delivery startup in the past, I had some ideas to make the grocery shopping experience more enjoyable and efficient. With this project, I aim to bring my ideas to life effectively.
Project Duration
6 weeks (April 2023)
Product
Grocery Shopping
Tools
Team Members
1
My Role
Product Designer
UX Research
Device
Desk
Device
Mobile
Freshroom is an online AI grocery shopping app, and it's my first UI/UX project. While working in a food delivery startup in the past, I had some ideas to make the grocery shopping experience more enjoyable and efficient. With this project, I aim to bring my ideas to life effectively.
Project Duration
6 weeks (April 2023)
Product
Grocery Shopping
Tools
Team Members
1
My Role
Product Designer
UX Research
Device
Desk
Device
Mobile
Why Should I Care?
Why Should I Care?
Why Should I Care?
Why Should I Care?
Why Should I Care?
Trending
Trending
Online grocery shopping has revolutionized the way people buy groceries, offering convenience and home delivery, making it a popular choice.
Online grocery shopping has revolutionized the way people buy groceries, offering convenience and home delivery, making it a popular choice.
Online grocery shopping has revolutionized the way people buy groceries, offering convenience and home delivery, making it a popular choice.
Online grocery shopping has revolutionized the way people buy groceries, offering convenience and home delivery, making it a popular choice.
Online grocery shopping has revolutionized the way people buy groceries, offering convenience and home delivery, making it a popular choice.
Statistics
Statistics
According to a 2022 survey on grocery shopping behavior, there is a shift from offline to online grocery shopping habits. Here are the chart data representing the results of the survey.
According to a 2022 survey on grocery shopping behavior, there is a shift from offline to online grocery shopping habits. Here are the chart data representing the results of the survey.
According to a 2022 survey on grocery shopping behavior, there is a shift from offline to online grocery shopping habits. Here are the chart data representing the results of the survey.
According to a 2022 survey on grocery shopping behavior, there is a shift from offline to online grocery shopping habits. Here are the chart data representing the results of the survey.
According to a 2022 survey on grocery shopping behavior, there is a shift from offline to online grocery shopping habits. Here are the chart data representing the results of the survey.
Problem
Problem
Why can't grocery shopping be simpler, faster, and more consistent in terms of product quality, addressing the common hassles customers face?
Why can't grocery shopping be simpler, faster, and more consistent in terms of product quality, addressing the common hassles customers face?
Why can't grocery shopping be simpler, faster, and more consistent in terms of product quality, addressing the common hassles customers face?
Why can't grocery shopping be simpler, faster, and more consistent in terms of product quality, addressing the common hassles customers face?
Why can't grocery shopping be simpler, faster, and more consistent in terms of product quality, addressing the common hassles customers face?
Findings From The Problem
Findings From The Problem
Users not finding products that meet their needs can result in wastage and economic losses.
Mismatching a business's product with its target audience can result in negative user perceptions, bad reviews, and reduced customer retention.
Users not finding products that meet their needs can result in wastage and economic losses.
Mismatching a business's product with its target audience can result in negative user perceptions, bad reviews, and reduced customer retention.
Users not finding products that meet their needs can result in wastage and economic losses.
Mismatching a business's product with its target audience can result in negative user perceptions, bad reviews, and reduced customer retention.
Users not finding products that meet their needs can result in wastage and economic losses.
Mismatching a business's product with its target audience can result in negative user perceptions, bad reviews, and reduced customer retention.
Users not finding products that meet their needs can result in wastage and economic losses.
Mismatching a business's product with its target audience can result in negative user perceptions, bad reviews, and reduced customer retention.
To determine user perception of online grocery shopping services & our competitors, we conducted research with the following goals in mind:
Competitive landscape and brand preference
Consumers purchasing & consuming behavior
User satisfaction in relation to the system
The motivation behind consumers’ usage of apps
To determine user perception of online grocery shopping services & our competitors, we conducted research with the following goals in mind:
Competitive landscape and brand preference
Consumers purchasing & consuming behavior
User satisfaction in relation to the system
The motivation behind consumers’ usage of apps
User Interviews & Surveys
User Interviews & Surveys
User Journey Maps
User Journey Maps
Secondary Research
Secondary Research
Competitor Analysis
Competitor Analysis
To fulfill the research goal, the below research methods were used:
To fulfill the research goal, the below research methods were used:
Research Goals
Research Goals
Survey
Age Range: 24-60
Number of Participants: 20
Key Findings
52% shop for groceries every week.
38% have used online grocery shopping services.
48% spend less than 1 hour per week shopping for groceries.
48% shop online due to convenience and a wider range of options.
50% have purchased the wrong product when using online grocery shopping apps.
32% find a lack of product information to be a problem with online grocery shopping services.
94% have bought products they never used due to mismatched items when shopping online.
82% find it challenging to discover suitable products online.
52% are interested in a personalized shopping experience.
Survey
Age Range: 24-60
Number of Participants: 20
Key Findings
52% shop for groceries every week.
38% have used online grocery shopping services.
48% spend less than 1 hour per week shopping for groceries.
48% shop online due to convenience and a wider range of options.
50% have purchased the wrong product when using online grocery shopping apps.
32% find a lack of product information to be a problem with online grocery shopping services.
94% have bought products they never used due to mismatched items when shopping online.
82% find it challenging to discover suitable products online.
52% are interested in a personalized shopping experience.
Survey
Age Range: 24-60
Number of Participants: 20
Key Findings
52% shop for groceries every week.
38% have used online grocery shopping services.
48% spend less than 1 hour per week shopping for groceries.
48% shop online due to convenience and a wider range of options.
50% have purchased the wrong product when using online grocery shopping apps.
32% find a lack of product information to be a problem with online grocery shopping services.
94% have bought products they never used due to mismatched items when shopping online.
82% find it challenging to discover suitable products online.
52% are interested in a personalized shopping experience.
Survey
Age Range: 24-60
Number of Participants: 20
Key Findings
52% shop for groceries every week.
38% have used online grocery shopping services.
48% spend less than 1 hour per week shopping for groceries.
48% shop online due to convenience and a wider range of options.
50% have purchased the wrong product when using online grocery shopping apps.
32% find a lack of product information to be a problem with online grocery shopping services.
94% have bought products they never used due to mismatched items when shopping online.
82% find it challenging to discover suitable products online.
52% are interested in a personalized shopping experience.
Survey
Age Range: 24-60
Number of Participants: 20
Key Findings
52% shop for groceries every week.
38% have used online grocery shopping services.
48% spend less than 1 hour per week shopping for groceries.
48% shop online due to convenience and a wider range of options.
50% have purchased the wrong product when using online grocery shopping apps.
32% find a lack of product information to be a problem with online grocery shopping services.
94% have bought products they never used due to mismatched items when shopping online.
82% find it challenging to discover suitable products online.
52% are interested in a personalized shopping experience.
Weekly Consumption
On Average
$100~$200/Week
Weekly Consumption
On Average
$100~$200/Week
Consumption Pressure
100%
No financial burden
Consumption Pressure
100%
No financial burden
Healthy Concerns
60%
Care about healthy diet
Healthy Concerns
60%
Care about healthy diet
When Buying Something
100%
They have a priority list
When Buying Something
100%
They have a priority list
New Products
80%
Willing to try new products
New Products
80%
Willing to try new products
Why Online Shopping
100%
Cheaper prices & convenient
Why Online Shopping
100%
Cheaper prices & convenient
Disappointment
80%
Unavailable products
Disappointment
80%
Unavailable products
Unavailable Products
100%
Find an alternative product
Unavailable Products
100%
Find an alternative product
Product Info
100%
Concise and consistent
Product Info
100%
Concise and consistent
Qualitative Research
Age Range: 25-65
Number of Participants: 5
Requirement: Do online grocery shopping
Location: Web conference
Key Findings
Qualitative Research
Age Range: 25-65
Number of Participants: 5
Requirement: Do online grocery shopping
Location: Web conference
Key Findings
Qualitative Research
Age Range: 25-65
Number of Participants: 5
Requirement: Do online grocery shopping
Location: Web conference
Key Findings
Qualitative Research
Age Range: 25-65
Number of Participants: 5
Requirement: Do online grocery shopping
Location: Web conference
Key Findings
Qualitative Research
Age Range: 25-65
Number of Participants: 5
Requirement: Do online grocery shopping
Location: Web conference
Key Findings
During the project, while learning AI to improve my work efficiency, I trained an AI to optimize question relevance using SEO. Through A/B testing with my own and AI-generated questions, the survey's completion rate increased by 12% in terms of answered questions.
During the project, while learning AI to improve my work efficiency, I trained an AI to optimize question relevance using SEO. Through A/B testing with my own and AI-generated questions, the survey's completion rate increased by 12% in terms of answered questions.
During the project, while learning AI to improve my work efficiency, I trained an AI to optimize question relevance using SEO. Through A/B testing with my own and AI-generated questions, the survey's completion rate increased by 12% in terms of answered questions.
During the project, while learning AI to improve my work efficiency, I trained an AI to optimize question relevance using SEO. Through A/B testing with my own and AI-generated questions, the survey's completion rate increased by 12% in terms of answered questions.
During the project, while learning AI to improve my work efficiency, I trained an AI to optimize question relevance using SEO. Through A/B testing with my own and AI-generated questions, the survey's completion rate increased by 12% in terms of answered questions.
My new attempt:
My new attempt:
My new attempt:
My new attempt:
My new attempt:
Research Conclusion
Based on quantitative research, qualitative research, and competitive analysis, we concluded that
Many grocery shopping apps offer similar features, indicating a highly homogeneous market.
Users have no strong preference for which app they want to use, but they are looking for a new online shopping experience, such as a smarter product match feature, a quicker shopping search tool, and a better guarantee of product quality control.
To differentiate ourselves in this competitive landscape, we need a grocery shopping app with a unique and exceptional user experience.
Research Conclusion
Based on quantitative research, qualitative research, and competitive analysis, we concluded that
Many grocery shopping apps offer similar features, indicating a highly homogeneous market.
Users have no strong preference for which app they want to use, but they are looking for a new online shopping experience, such as a smarter product match feature, a quicker shopping search tool, and a better guarantee of product quality control.
To differentiate ourselves in this competitive landscape, we need a grocery shopping app with a unique and exceptional user experience.
Research Conclusion
Based on quantitative research, qualitative research, and competitive analysis, we concluded that
Many grocery shopping apps offer similar features, indicating a highly homogeneous market.
Users have no strong preference for which app they want to use, but they are looking for a new online shopping experience, such as a smarter product match feature, a quicker shopping search tool, and a better guarantee of product quality control.
To differentiate ourselves in this competitive landscape, we need a grocery shopping app with a unique and exceptional user experience.
Research Conclusion
Based on quantitative research, qualitative research, and competitive analysis, we concluded that
Many grocery shopping apps offer similar features, indicating a highly homogeneous market.
Users have no strong preference for which app they want to use, but they are looking for a new online shopping experience, such as a smarter product match feature, a quicker shopping search tool, and a better guarantee of product quality control.
To differentiate ourselves in this competitive landscape, we need a grocery shopping app with a unique and exceptional user experience.
Research Conclusion
Based on quantitative research, qualitative research, and competitive analysis, we concluded that
Many grocery shopping apps offer similar features, indicating a highly homogeneous market.
Users have no strong preference for which app they want to use, but they are looking for a new online shopping experience, such as a smarter product match feature, a quicker shopping search tool, and a better guarantee of product quality control.
To differentiate ourselves in this competitive landscape, we need a grocery shopping app with a unique and exceptional user experience.
Competitive Analysis
Competitive Analysis
Competitive Analysis
Competitive Analysis
Competitive Analysis
Click - Zoom In
Tap - Zoom In
I want a smarter shopping experience that offers faster and more accurate matching of my needs.
I want a smarter shopping experience that offers faster and more accurate matching of my needs.
User Journey Map
I made a visual representation of the user’s journey across all touchpoints of the application to understand where we can improve the user experience.
User Journey Map
I made a visual representation of the user’s journey across all touchpoints of the application to understand where we can improve the user experience.
User Journey Map
I made a visual representation of the user’s journey across all touchpoints of the application to understand where we can improve the user experience.
User Journey Map
I made a visual representation of the user’s journey across all touchpoints of the application to understand where we can improve the user experience.
User Journey Map
I made a visual representation of the user’s journey across all touchpoints of the application to understand where we can improve the user experience.
Click - Zoom In
Tap - Zoom In
Card Sorting
The composition's arrangement presents users' ideas on how different topics are categorized under various thematic layers.
The entire activity was conducted onsite with people who often do online grocery shopping. There was some confusion during the exercise as users found it challenging to group them into different categories. However, the process proceeded smoothly, and all participants sorted the cards into different groups.
Card Sorting
The composition's arrangement presents users' ideas on how different topics are categorized under various thematic layers.
The entire activity was conducted onsite with people who often do online grocery shopping. There was some confusion during the exercise as users found it challenging to group them into different categories. However, the process proceeded smoothly, and all participants sorted the cards into different groups.
Card Sorting
The composition's arrangement presents users' ideas on how different topics are categorized under various thematic layers.
The entire activity was conducted onsite with people who often do online grocery shopping. There was some confusion during the exercise as users found it challenging to group them into different categories. However, the process proceeded smoothly, and all participants sorted the cards into different groups.
Card Sorting
The composition's arrangement presents users' ideas on how different topics are categorized under various thematic layers.
The entire activity was conducted onsite with people who often do online grocery shopping. There was some confusion during the exercise as users found it challenging to group them into different categories. However, the process proceeded smoothly, and all participants sorted the cards into different groups.
Card Sorting
The composition's arrangement presents users' ideas on how different topics are categorized under various thematic layers.
The entire activity was conducted onsite with people who often do online grocery shopping. There was some confusion during the exercise as users found it challenging to group them into different categories. However, the process proceeded smoothly, and all participants sorted the cards into different groups.
providing intelligent search functionality
Categorizing product features
How might we
ensure that Renée gets the correct groceries so she can trust her online shopping experience?
How might we
ensure that Renée gets the correct groceries so she can trust her online shopping experience?
How might we
ensure that Renée gets the correct groceries so she can trust her online shopping experience?
How might we
ensure that Renée gets the correct groceries so she can trust her online shopping experience?
How might we
ensure that Renée gets the correct groceries so she can trust her online shopping experience?
Providing instructional short recipe videos
Provide live Manufacturing process
How might we
inspire Renée to create a delicious meal for her family, enhancing their dining experience and quality time together?
How might we
inspire Renée to create a delicious meal for her family, enhancing their dining experience and quality time together?
How might we
inspire Renée to create a delicious meal for her family, enhancing their dining experience and quality time together?
How might we
inspire Renée to create a delicious meal for her family, enhancing their dining experience and quality time together?
Allow Access
Match
No
Yes
Allow Access
No
Yes
Yes
No
Landing Page
AI search
chat window
Access request
AI search
voice control page
Matched product page
Match failed page
Product page
Access request
Livestreaming page
To better guide everyone through the user flow designed based on the "How might we" approach, I have integrated the HMW, user flow, and wireframes together.
To better guide everyone through the user flow designed based on the "How might we" approach, I have integrated the HMW, user flow, and wireframes together.
To better guide everyone through the user flow designed based on the "How might we" approach, I have integrated the HMW, user flow, and wireframes together.
To better guide everyone through the user flow designed based on the "How might we" approach, I have integrated the HMW, user flow, and wireframes together.
To better guide everyone through the user flow designed based on the "How might we" approach, I have integrated the HMW, user flow, and wireframes together.
HMW & Wireflows
HMW & Wireflows
Providing instructional short recipe videos
Provide live Manufacturing process
How might we
inspire Renée to create a delicious meal for her family, enhancing their dining experience and quality time together?
Allow Access
No
Yes
Product page
Access request
Livestreaming page
Night Mode
Night Mode
Night Mode
Night Mode
Night Mode
Solution 1
Intelligent search functionality - AI Chat
Solution 1
Intelligent search functionality - AI Chat
Solution 1
Intelligent search functionality - AI Chat
Solution 1
Intelligent search functionality - AI Chat
Solution 1
Intelligent search functionality - AI Chat
We believe that instead of relying on searching keywords through a search bar to find potentially suitable products, it is more advantageous to utilize AI for intelligent matching with user needs. Additionally, this approach helps users save time and effort spent on searching.
We believe that instead of relying on searching keywords through a search bar to find potentially suitable products, it is more advantageous to utilize AI for intelligent matching with user needs. Additionally, this approach helps users save time and effort spent on searching.
We believe that instead of relying on searching keywords through a search bar to find potentially suitable products, it is more advantageous to utilize AI for intelligent matching with user needs. Additionally, this approach helps users save time and effort spent on searching.
We believe that instead of relying on searching keywords through a search bar to find potentially suitable products, it is more advantageous to utilize AI for intelligent matching with user needs. Additionally, this approach helps users save time and effort spent on searching.
We believe that instead of relying on searching keywords through a search bar to find potentially suitable products, it is more advantageous to utilize AI for intelligent matching with user needs. Additionally, this approach helps users save time and effort spent on searching.
Solution 2
Intelligent search functionality - AI Voice
Solution 2
Intelligent search functionality - AI Voice
Solution 2
Intelligent search functionality - AI Voice
Solution 2
Intelligent search functionality - AI Voice
Solution 2
Intelligent search functionality - AI Voice
We believe that users have the option to quickly search for products through AI Chat or AI Voice. Additionally, considering user preferences, Freshroom also retains the step of searching by product category.
We believe that users have the option to quickly search for products through AI Chat or AI Voice. Additionally, considering user preferences, Freshroom also retains the step of searching by product category.
We believe that users have the option to quickly search for products through AI Chat or AI Voice. Additionally, considering user preferences, Freshroom also retains the step of searching by product category.
We believe that users have the option to quickly search for products through AI Chat or AI Voice. Additionally, considering user preferences, Freshroom also retains the step of searching by product category.
We believe that users have the option to quickly search for products through AI Chat or AI Voice. Additionally, considering user preferences, Freshroom also retains the step of searching by product category.
Solution 3
Inspiration - Short-form video and live streaming
Solution 3
Inspiration - Short-form video and live streaming
Solution 3
Inspiration - Short-form video and live streaming
Solution 3
Inspiration - Short-form video and live streaming
Solution 3
Inspiration - Short-form video and live streaming
We believe that users can view the manufacturing process of products, gaining a more comprehensive understanding. This also provides an opportunity for interaction between consumers and manufacturers.
We believe that users can view the manufacturing process of products, gaining a more comprehensive understanding. This also provides an opportunity for interaction between consumers and manufacturers.
We believe that users can view the manufacturing process of products, gaining a more comprehensive understanding. This also provides an opportunity for interaction between consumers and manufacturers.
We believe that users can view the manufacturing process of products, gaining a more comprehensive understanding. This also provides an opportunity for interaction between consumers and manufacturers.
We believe that users can view the manufacturing process of products, gaining a more comprehensive understanding. This also provides an opportunity for interaction between consumers and manufacturers.
100% of users utilized the Autofill feature to complete the process of filling in delivery addresses, payment addresses, applying discounts, and scanning cards
100% of users all expressed agreement and willingness to use the order tracking button provided on the order confirmation page
100% of users agreed that the AI search feature eliminated the need for manual inputting of information
Using Autofill for the payment process was 68% faster compared to manual entry
100% of users utilized the Autofill feature to complete the process of filling in delivery addresses, payment addresses, applying discounts, and scanning cards
100% of users all expressed agreement and willingness to use the order tracking button provided on the order confirmation page
100% of users agreed that the AI search feature eliminated the need for manual inputting of information
Using Autofill for the payment process was 68% faster compared to manual entry
100% of users utilized the Autofill feature to complete the process of filling in delivery addresses, payment addresses, applying discounts, and scanning cards
100% of users all expressed agreement and willingness to use the order tracking button provided on the order confirmation page
100% of users agreed that the AI search feature eliminated the need for manual inputting of information
Using Autofill for the payment process was 68% faster compared to manual entry
100% of users utilized the Autofill feature to complete the process of filling in delivery addresses, payment addresses, applying discounts, and scanning cards
100% of users all expressed agreement and willingness to use the order tracking button provided on the order confirmation page
100% of users agreed that the AI search feature eliminated the need for manual inputting of information
Using Autofill for the payment process was 68% faster compared to manual entry
100% of users utilized the Autofill feature to complete the process of filling in delivery addresses, payment addresses, applying discounts, and scanning cards
100% of users all expressed agreement and willingness to use the order tracking button provided on the order confirmation page
100% of users agreed that the AI search feature eliminated the need for manual inputting of information
Using Autofill for the payment process was 68% faster compared to manual entry
Prioritization
After gathering all the feedback and suggestions from our users, my next task is to prioritize the content modifications. I am using a Priority Effort Matrix to assist with this process.
Prioritization
After gathering all the feedback and suggestions from our users, my next task is to prioritize the content modifications. I am using a Priority Effort Matrix to assist with this process.
Prioritization
After gathering all the feedback and suggestions from our users, my next task is to prioritize the content modifications. I am using a Priority Effort Matrix to assist with this process.
Prioritization
After gathering all the feedback and suggestions from our users, my next task is to prioritize the content modifications. I am using a Priority Effort Matrix to assist with this process.
Prioritization
After gathering all the feedback and suggestions from our users, my next task is to prioritize the content modifications. I am using a Priority Effort Matrix to assist with this process.
Tap - Zoom In
Tap - Zoom In
Light Mode
Light Mode
Light Mode
Light Mode
Light Mode
Solution
After shoppers find the products, they must scan them, and the backend algorithm will determine whether the scanned products match the ordered products.
Solution
After shoppers find the products, they must scan them, and the backend algorithm will determine whether the scanned products match the ordered products.
Solution
After shoppers find the products, they must scan them, and the backend algorithm will determine whether the scanned products match the ordered products.
Solution
After shoppers find the products, they must scan them, and the backend algorithm will determine whether the scanned products match the ordered products.
Solution
After shoppers find the products, they must scan them, and the backend algorithm will determine whether the scanned products match the ordered products.
Why
In my previous work experience, I noticed that shoppers frequently overlook product quantity details. For instance, users may order 2 items of a product, but the shopper only purchases 1 item. This discrepancy often results in time-consuming customer service resolutions and increased operational costs. To address this issue, I implemented 'foolproof operation steps'.
Why
In my previous work experience, I noticed that shoppers frequently overlook product quantity details. For instance, users may order 2 items of a product, but the shopper only purchases 1 item. This discrepancy often results in time-consuming customer service resolutions and increased operational costs. To address this issue, I implemented 'foolproof operation steps'.
Why
In my previous work experience, I noticed that shoppers frequently overlook product quantity details. For instance, users may order 2 items of a product, but the shopper only purchases 1 item. This discrepancy often results in time-consuming customer service resolutions and increased operational costs. To address this issue, I implemented 'foolproof operation steps'.
Why
In my previous work experience, I noticed that shoppers frequently overlook product quantity details. For instance, users may order 2 items of a product, but the shopper only purchases 1 item. This discrepancy often results in time-consuming customer service resolutions and increased operational costs. To address this issue, I implemented 'foolproof operation steps'.
Why
In my previous work experience, I noticed that shoppers frequently overlook product quantity details. For instance, users may order 2 items of a product, but the shopper only purchases 1 item. This discrepancy often results in time-consuming customer service resolutions and increased operational costs. To address this issue, I implemented 'foolproof operation steps.
Implementing Feedback
Implementing Feedback
Implementing Feedback
Implementing Feedback
Implementing Feedback
Users have provided valuable suggestions, including the need they are still looking for
A unique and efficient user interface that matches their product requirements
Ensuring 100% accuracy in shoppers' purchases is crucial for Freshroom
This involves addressing shopper quality control, which can be tackled through human-computer interaction
The solution lies in utilizing system recognition to identify product features, akin to facial recognition technology used for smartphone unlocking.
Users have provided valuable suggestions, including the need they are still looking for
A unique and efficient user interface that matches their product requirements
Ensuring 100% accuracy in shoppers' purchases is crucial for Freshroom
This involves addressing shopper quality control, which can be tackled through human-computer interaction
The solution lies in utilizing system recognition to identify product features, akin to facial recognition technology used for smartphone unlocking.
Users have provided valuable suggestions, including the need they are still looking for
A unique and efficient user interface that matches their product requirements
Ensuring 100% accuracy in shoppers' purchases is crucial for Freshroom
This involves addressing shopper quality control, which can be tackled through human-computer interaction
The solution lies in utilizing system recognition to identify product features, akin to facial recognition technology used for smartphone unlocking.
Users have provided valuable suggestions, including the need they are still looking for
A unique and efficient user interface that matches their product requirements
Ensuring 100% accuracy in shoppers' purchases is crucial for Freshroom
This involves addressing shopper quality control, which can be tackled through human-computer interaction
The solution lies in utilizing system recognition to identify product features, akin to facial recognition technology used for smartphone unlocking.
Users have provided valuable suggestions, including the need they are still looking for
A unique and efficient user interface that matches their product requirements
Ensuring 100% accuracy in shoppers' purchases is crucial for Freshroom
This involves addressing shopper quality control, which can be tackled through human-computer interaction
The solution lies in utilizing system recognition to identify product features, akin to facial recognition technology used for smartphone unlocking.
Advantages
It enables inexperienced shoppers to complete orders accurately
It requires no prior experience for shoppers to understand the process
It reduces costs associated with mistakes made by new shoppers
It facilitates rapid growth of positive shopper experiences
It lowers operational costs for customer service due to incorrect purchases
It enhances user trust in the platform
Advantages
It enables inexperienced shoppers to complete orders accurately
It requires no prior experience for shoppers to understand the process
It reduces costs associated with mistakes made by new shoppers
It facilitates rapid growth of positive shopper experiences
It lowers operational costs for customer service due to incorrect purchases
It enhances user trust in the platform
Advantages
It enables inexperienced shoppers to complete orders accurately
It requires no prior experience for shoppers to understand the process
It reduces costs associated with mistakes made by new shoppers
It facilitates rapid growth of positive shopper experiences
It lowers operational costs for customer service due to incorrect purchases
It enhances user trust in the platform
Advantages
It enables inexperienced shoppers to complete orders accurately
It requires no prior experience for shoppers to understand the process
It reduces costs associated with mistakes made by new shoppers
It facilitates rapid growth of positive shopper experiences
It lowers operational costs for customer service due to incorrect purchases
It enhances user trust in the platform
Advantages
It enables inexperienced shoppers to complete orders accurately
It requires no prior experience for shoppers to understand the process
It reduces costs associated with mistakes made by new shoppers
It facilitates rapid growth of positive shopper experiences
It lowers operational costs for customer service due to incorrect purchases
It enhances user trust in the platform
What I Learned
First, do not assume that users' answers during interviews align with their actual behavior. Many times, users are not aware of their true needs until provided with basic requirements, and only then can they give more feedback based on those needs. Therefore, when discussing product experiences with users, guide them based on the objectives we want to achieve.
Second, the importance of frequent communication cannot be overstated. To avoid the time and cost pressure caused by excessive design revisions, it is crucial to finalize the information architecture before creating low-fidelity screens. The key to determining the information architecture lies in engaging with various individuals, gathering more opinions, and conducting a more comprehensive and refined system design.
What I Learned
First, do not assume that users' answers during interviews align with their actual behavior. Many times, users are not aware of their true needs until provided with basic requirements, and only then can they give more feedback based on those needs. Therefore, when discussing product experiences with users, guide them based on the objectives we want to achieve.
Second, the importance of frequent communication cannot be overstated. To avoid the time and cost pressure caused by excessive design revisions, it is crucial to finalize the information architecture before creating low-fidelity screens. The key to determining the information architecture lies in engaging with various individuals, gathering more opinions, and conducting a more comprehensive and refined system design.
What I Learned
First, do not assume that users' answers during interviews align with their actual behavior. Many times, users are not aware of their true needs until provided with basic requirements, and only then can they give more feedback based on those needs. Therefore, when discussing product experiences with users, guide them based on the objectives we want to achieve.
Second, the importance of frequent communication cannot be overstated. To avoid the time and cost pressure caused by excessive design revisions, it is crucial to finalize the information architecture before creating low-fidelity screens. The key to determining the information architecture lies in engaging with various individuals, gathering more opinions, and conducting a more comprehensive and refined system design.
What I Learned
First, do not assume that users' answers during interviews align with their actual behavior. Many times, users are not aware of their true needs until provided with basic requirements, and only then can they give more feedback based on those needs. Therefore, when discussing product experiences with users, guide them based on the objectives we want to achieve.
Second, the importance of frequent communication cannot be overstated. To avoid the time and cost pressure caused by excessive design revisions, it is crucial to finalize the information architecture before creating low-fidelity screens. The key to determining the information architecture lies in engaging with various individuals, gathering more opinions, and conducting a more comprehensive and refined system design.
What I Learned
First, do not assume that users' answers during interviews align with their actual behavior. Many times, users are not aware of their true needs until provided with basic requirements, and only then can they give more feedback based on those needs. Therefore, when discussing product experiences with users, guide them based on the objectives we want to achieve.
Second, the importance of frequent communication cannot be overstated. To avoid the time and cost pressure caused by excessive design revisions, it is crucial to finalize the information architecture before creating low-fidelity screens. The key to determining the information architecture lies in engaging with various individuals, gathering more opinions, and conducting a more comprehensive and refined system design.